24/7
Emergency Services

Multi-unit Residential  |  Commercial  |  Industrial

24/7 Emergency

In case of emergency, call 604-500-ROOF (7663) or send an Emergency Alert now.

Robinson Rapid Response™ provides 24/7 Emergency Service for Building Owners, Property Managers, and Stratas overseeing multi-unit residential, commercial, and industrial properties throughout Metro Vancouver.

  • Snow Removal
  • Leaks
  • Roof Drainage concerns
  • Wind Damage
  • Structural concerns

Robinson Rapid 
Response Service

What to Expect

Call or submit an Emergency Alert, 24/7

INSTANT RESPONSE: Contact us anytime, day or night – no contract required. Provide crucial details on property damage, urgent concerns, and current weather conditions. Our team swiftly triggers an appropriate response plan to address your emergency.

Containment & Emergency Repairs

IMMEDIATE CONTAINMENT: Our experts act swiftly to contain the emergency situation. With Rapid Response, we execute necessary temporary fixes to prevent further damage, ensuring safety and stability.

Assessment & Quote

THOROUGH EVALUATION: Following containment, our team conducts a comprehensive assessment. We provide detailed reports and transparent quotes, empowering you with informed decisions regarding the required repairs.

Repair, Restore & Report

EXPERT RESTORATION: Once approved, our skilled team begins precise repairs and restoration. Throughout the process, we keep you updated with regular reports on progress, ensuring quality restoration and your peace of mind.

Emergency Service Request

"Robinson Roof Solutions became our go to roofing contract back in 2018."

“Robinson Roof Solutions became our go to roofing contract back in 2018. They attend our emergency calls at all hours of the night and are always quick to follow up with photos and documents to ensure our clients are satisfied and well informed.”

Tim
First on Site

"... I was also pleased to see a quote with so many details and options along with photos..."

“I contacted Robinson for a maintenance quote, having already obtained two. Not only did they respond very quick, but I was also pleased to see a quote with so many details and options along with photos to support the quote. Council was very impressed and selected them for the project.”

Julia
Associa

"...committed to the highest quality."

“Many of the trades I deal with nowadays would give the cold shoulder when a resident issue arises and then just let the PM calm the fire. Your firm on the other hand are different and are committed to the highest quality. This is very rare to see, which really goes a long way and sets you apart from the rest."

Brian
Rancho

“...They were able to fix a problem that other companies had failed to do...”

“I can't say enough good things about Robinson. I highly recommend them. They recently did repairs on the roof at our condo complex in Surrey. They were able to fix a problem that other companies had failed to do. They were reliable, prompt and kept us informed in every step of the process”

Faye M.
Condo Owner Surrey

"They were professional and very reasonable."

“They were professional and very reasonable. I appreciate that they give multiple options for repairs for what’s urgent and what to prepare for down the road. My council really liked the options and they were great at communicating and keeping me in the loop every step of the way."

Shivon
Campbell

"The strata council members were impressed..."

“The strata council members were impressed with the technicians and their attention to detail. As a Strata Manager, I would like to thank them for making the process painless and easy. Its refreshing to work with a team that is so knowledgeable and devoted to client satisfaction.”

Ciprian
Colosseum

"Thanks for getting your crews to attend to my urgent service call."

“Thanks for getting your crews to attend to my urgent service call. You guys are fast! I also likethe reports with details of Before and after... So easy for my clients to understand them.”

Robert
Ascent

Google Reviews

Want more assurance
in event of an emergency?

24/7 Emergency Service is available without a contract but for guaranteed availability and response from a dedicated service team, consider Robinson Roof Assurance™ Planned Maintenance Programs.

Learn More